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  • What are your return and exchange policy?
    Our customers' satisfaction is our #1 priority, and we want you to be delighted with your purchase; therefore, H.I.P Scrubs offers returns and exchanges on most products on our site within 7days of purchase. Return must be in new, unworn condition. Please make sure to provide written documentation of a valid reason for the return or exchange within 14 days. Any products with any stains, signs of wear, body or perfume smell, or markings of any kind will not be accepted for return or exchange. H.I.P. Scrubs reserves the right to refuse worn products. Customer is responsible for any additional shipping costs. Unfortunately, return labels will not be provided. If you need to return any products, please contact us with your order number at *Please Note* All sale items are final and non-refundable. Exchanges We will only pay return shipping and replace items if they are defective or damaged. You may exchange items for a different size or color if it is in stock within in 7 days of receipt of tracked items. Customer is responsible for Shipping costs sending items back to warehouse. ​ Please reach out to to start your return or exchange process.
  • How do I start the process for returns or exchanges?
    It's simple! Just email with your order number and the reason for the return! Our team will be in contact with you via email.
  • What is shipping charges?
    Shipping rates for different cities and countries are calculated by weight. Before you pay for the item, the calculated fee will appear in the final review on your order page. Final shipping will be calculated before the product ships, and you will be notified of the final shipping if it differs from the charges displayed on the "Final Review of Your Order" page.
  • What Materials Are Your Scrubs Made From?
    Our scrubs are known for its premium quality fabric available! They're the perfect blend of polyester, rayon and cotton, with 72% Polyester 21% Rayon and 7% Spandex. They're designed to be luxuriously soft while being breathable and flexible so you can stay comfortable during your shift.
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